Your Answer Questions
Have a question? Our FAQ page has got you covered with all the answers you need to get started on your next project.
What products does CreteKote Supply Co. offer?
We specialize in high-quality epoxy and concrete supplies, including epoxy coatings, polyaspartic, polyurethane, moisture control, crack fillers, and more—everything you need for your construction or DIY projects.
How do I know which product is right for my project?
Our product descriptions are detailed to help you choose the right item for your needs. If you’re unsure, feel free to contact our expert team for personalized advice.
Do you offer bulk purchasing options?
Yes, we offer wholesale and bulk buying options for larger orders. Please contact us directly to discuss your needs and receive a custom quote.
How can I get in touch if I have more questions?
We’re here to help! You can reach out to us via our Contact Us page, and our team will get back to you promptly.
Where do you ship to?
CreteKote Supply Co. currently ships only within the United States.
What is the cost of shipping?
We offer free shipping on all orders over $500. For orders under $500, a flat shipping rate of $4.99 applies.
Can I track my order?
Yes, once your order has shipped, we will email you a tracking number so you can monitor your shipment’s progress.
What is your return policy?
We want you to be completely satisfied with your purchase. If you’re not happy with your order, you can return it within 14 days of delivery for a full refund. The product must be unused and in its original packaging.
How do I initiate a return?
To initiate a return, please contact our customer service team with your order details. We’ll provide you with instructions on how to return your item.
Do I have to pay for return shipping?
Yes, customers are responsible for return shipping costs unless the return is due to a mistake on our part (e.g., incorrect or defective item).
